Services

At Propulsion UX, design isn’t about decoration—it’s about direction. Every engagement is shaped to help product teams move forward with clarity, speed, and confidence. Whether navigating ambiguity, building something new or reducing costly friction, the goal is always the same: intentional design that drives momentum.

Engagement models are designed to fit a variety of goals, budgets and timelines. Whether you need a quick diagnostic, a focused project, or ongoing strategic support, there’s a flexible way to engage—without unnecessary complexity or overhead.

Accelerator Audits

Accelerator Audits deliver rapid, actionable insights that unlock measurable business impact.
With a fast turnaround, each audit identifies friction points and opportunities within a critical area of your user experience—uncovering quick wins that can drive revenue growth, lower operational costs, and elevate customer satisfaction. Perfect for teams seeking high-impact results without the need for lengthy or costly engagements.

Each audit includes:

• A 1-hour kickoff call to clarify scope, gather context and confirm access needs
• A focused expert review based on the audit type
• A visual report with annotated findings and prioritized recommendations
• A 30-minute walkthrough call to go over the results

Project-Based Consulting

For teams with a defined scope and a need for deep UX expertise. Whether it’s improving a key workflow, launching a new feature or overhauling a legacy experience, this model offers hands-on collaboration with clear deliverables. You’ll get user-centered design strategy, interface architecture, prototypes and actionable documentation—all grounded in your product’s real-world context.

UX Strategy Engagements

When design execution may be covered but strategic direction is unclear, this engagement fills the leadership gap. It’s a way to sharpen the UX vision, unify stakeholders and align experience strategy with product and business goals. Strategy engagements typically focus on shaping the big picture—identifying where UX can create the most leverage, what success looks like and how to get there.

Retainer Partnerships

Ideal for teams who need ongoing UX leadership without hiring a full-time lead. Retainers provide flexible access to research, design and strategic consulting across initiatives. Whether it’s reviewing designs, facilitating workshops, advising on user research or serving as a bridge between product and engineering, the goal is to build long-term value through continuity.

Retainers are especially valuable when:

• There’s no dedicated UX lead but important design decisions need to be made frequently
• You want a thinking partner who can anticipate roadblocks and align stakeholders
• You’re scaling fast and need consistent UX oversight across product workstreams