Privacy Policy

Effective Date: May 20, 2025

Your privacy matters. This policy explains how information is collected, used, and protected when you visit this website or engage with Propulsion UX services. It includes specific disclosures required under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information Collected

Information You Provide

You may choose to provide personal information when:

  • Submitting a contact form (e.g., name, email, message content)
  • Signing up for the mailing list (e.g., email address)

Information Collected Automatically

When you browse this site, certain data may be collected automatically through tools such as cookies or analytics software, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed and time spent
  • Referring URL

This information is used to better understand visitor behavior and improve site performance.

Use of Information

Your data may be used to:

  • Respond to messages or inquiries
  • Deliver requested services or updates
  • Send occasional newsletters or announcements (with your consent)
  • Monitor and improve website functionality and security
  • Comply with legal obligations

Legal Bases for Processing (GDPR)

For individuals in the European Economic Area (EEA), personal information is processed on one or more of the following legal bases:

  • Consent (e.g., email signup)
  • Contractual necessity (e.g., responding to inquiries)
  • Legitimate interests (e.g., improving services or securing the website)
  • Legal obligations

Your Rights (GDPR + CCPA)

If you’re an EEA resident (GDPR), you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict processing
  • Withdraw consent at any time
  • File a complaint with a supervisory authority

If you’re a California resident (CCPA), you have the right to:

  • Know what personal information is collected and how it’s used
  • Request access to your data
  • Request deletion of your personal information
  • Opt out of the sale of your personal data (Note: Your data is never sold)
  • Not be discriminated against for exercising privacy rights

To exercise any of these rights, contact:
help@propulsionux.com

Cookies and Tracking

This site may use cookies and similar technologies to:

  • Enable basic site functionality
  • Analyze usage patterns (via tools like Google Analytics)
  • Remember preferences (if applicable)

You can manage or disable cookies via your browser settings. Use of this site implies consent to the use of cookies.

Data Retention

Your personal information is retained only as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.

Third-Party Services

Your data may be processed through third-party providers such as:

  • HubSpot – Used for managing forms, email marketing, customer relationship management (CRM), and analytics. HubSpot may collect information such as your name, email address, pages you visit, and how you interact with emails or forms. This helps manage communication, improve user experience, and understand engagement.
  • MailerLite – Used for sending newsletters and managing the mailing list. When you sign up for updates, your email address is stored securely in MailerLite’s system and used only for communications you’ve opted into.
  • NeetoCal – Used to manage meeting scheduling. If you book a consultation through the scheduling page, your name, email and meeting preferences are collected to facilitate the appointment.
  • Google Analytics — for monitoring website performance and behavior

These providers are required to uphold strict data protection standards and never use your data for their own purposes.

Data Security

Reasonable steps are taken to protect your data, including encryption, secure hosting, and access controls. While no system is entirely immune to risk, security is a top priority.

Children’s Privacy

This website is not intended for use by children under 13. No information is knowingly collected from minors.

Changes to This Policy

This policy may be updated periodically. Material changes will be noted with an updated “Effective Date” at the top of the page.

Contact

For any questions, data access requests, or privacy concerns:

Bobby Hinson
Propulsion UX
help@propulsionux.com
https://propulsionux.com